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Worried About Someone

Often people bet together as a social activity – which makes sense, as it’s a form of entertainment, particularly sports betting.

If you do so, that may put you in the best position to spot when someone you know is developing a problem with their betting.

This section is aimed at identifying behaviours that are common amongst people who have, or are developing, a problem with their betting, and some ways that you can approach the problem with them.

Spotting the signs

Here are some ways that people behave, when they’ve got an issue with problem gambling:

  • Pre-occupation with gambling, talking about betting all the time, or constantly checking the betting apps on their phone.
  • Increased tolerance, gradually betting more, to get more of a kick out of it.
  • Missing work, college or uni, likely to spend more time betting.
  • An inability to stop, or if they have tried gambling before and not been able to stop.
  • Irritable when they can’t place a bet.
  • Using betting as an escape, if having trouble at home, or in work.
  • Chasing losses.
  • Hiding or being secretive about their betting.
  • Asking to be bailed out if they’ve lost a bet or multiple bets.
  • Lying about betting or winning or losing a bet.

What to do

Sometimes, intervention can seem tough. It can be easy to shrug it off as someone’s own problem, to be tackled by them, if they choose to.

But if you notice a few of the signs mentioned in someone you know, at least you’ve identified the problem.

How you address it can vary.

Maybe you’re not the best person to mention it to them, but perhaps you know the person best placed to say it. Often it does help if it’s two or three people, so that they see it’s not just one person’s opinion. No matter who or how, ultimately the person in question will understand that you’re trying to look out for their best interests. If you need to show them proof, you can start by showing them the list above.

Once you’ve identified the problem, support is key. Click on ‘Support Organisations’ to see where to send them, to get help.

PROTECTING MINORS

We use age verification checks on every single account, to confirm that our customers are 18 or older, and legally old enough to gamble.

If we are unable to confirm a customer’s age through electronic checks, we suspend the account and request a proof of age documentation.

However, we know kids can often use their parents phones, tablets and laptops, and that you might still be logged in to a and as a result, gaming companies and parents must work together to protect children from underage gaming.

Tips for Protecting Minors:

  • Keep your username, password and deposit details out of reach. Like, not written down on a post-it stuck to your laptop.
  • Don’t save passwords or use auto-fill on your computer.
  • If there are kids around, always log out of your Betfair account.
  • Install website blocking software, such as NetNanny, which allows you to control and block access to gambling websites both on PC and mobile.
  • Educate your kids about the legality and potential damage of underage gambling.
  • Limit the amount of time your children spend online.
  • Familiarise yourself with the build in parental tools on your Mobile/Tablet/PC/TV devices

If you feel you may have an issue with underage gambling or you just want to learn more. BigDeal, run by GamCare, is an organisation aimed at young people that offers education and support about gambling.

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