Responsible gambling tools
We believe it is our responsibility to help you enjoy your gambling experience on our site, whilst remaining fully aware of the social and financial risks associated with problem gambling.
In order to assist you in gambling responsibly, we ensure that all our staff receive responsible gambling awareness training and we have provided the following information and features on our site.
Betfair offers other products such as IPhone or android mobile applications. Responsible gambling information is available within these products. If you would like more information our Helpdesk will be able to advise you on the options available.
Deposit limits are available which allow you to restrict the amount you can deposit into your account. Loss limits allow you to restrict either the amount you can lose across all products or for an individual product. Transfer limits operate in a similar manner to loss limits but are specific to Casino, Exchange Games and New Poker.
Session timers are available across our Games products. Session timers allow you to keep track of the length of time you have playing. Customers can choose a length of time they wish to play, when this time period has expired a pop-up will be presented and they can choose to exit the application or continue playing.
Self exclusion allows you to block access to your account if you feel you would like help in controlling your gambling. Self Exclusion can be implemented for a minimum period of six months (the account will not be automatically reopened after this time) or permanently. Customers can also set exclusion across individual products such as Poker, Casino, Arcade or Exchange Games.
Where individuals may be experiencing concerns regarding their betting it is important to remember that there are support and help services available. Further information and contact details for various agencies can be found here. Click for more information
Whilst the majority of our customers gamble within their means for some it can be more difficult. Whilst betting, sometimes a few considerations will allow an individual to ensure they maintain control over their gambling. Points for maintaining control and self assessment questionnaire, which highlights an individual may be experiencing difficulties with their gambling, are available to our customers. Click for more information
It is illegal for anyone under the age of 18 to open an account or to gamble on Betfair. Betfair takes its responsibilities in this regard very seriously. Verification policies, payment restrictions, information for parents and details of filtering solutions are vital to blocking underage access on the site. Click for more information