Protecting minors

Betfair’s policy is clear: It is illegal for anyone under the age of 18 to open an account or to gamble on Betfair. Betfair takes its responsibilities in this regard very seriously. Age limit warning messaging and signage is displayed in the registration process and at multiple points across the Betfair site, including within each of the individual products.

Customers funding with at risk payment methods are locked at the point of registration until the customer’s age has been verified. We also carry out age verification checks on all our customers.

PLEASE NOTE THAT ANYONE UNDER THE AGE OF 18 FOUND TO BE USING THIS SITE WILL HAVE ANY WINNINGS FORFEITED AND MAY ALSO BE REPORTED TO THE POLICE.

Parental Supervision

Parents must take responsibility and need to be vigilant against underage gambling. Some points for parents to consider are:

  • Be mindful of what websites are being accessed. Parental filters are available with most browsers, however additional filtering solutions can be used (see below).
  • Never leave your account logged in while away from the computer, when it may be possible for your child to access the computer.

Filtering Systems

Betfair encourages its customers to prevent minors from accessing gambling websites. ICRA (the Internet Content Rating Association) are part of the Family Online Safety Institute, and provide general information and advice about internet safety, and Betfair is registered with them as a ‘gambling content’ site. Visit them at: www.fosi.org.

Filtering solutions allow parents to regulate access to the internet, based on chosen criteria. Parents can use filters to prevent their children from accessing, amongst other things, gambling websites. Because our pages are ‘labelled’, filtering solutions being used to prevent gambling access are able to detect our site content, and block our pages. If you share your computer with friends or family who are under the legal age to register or bet with our site, please consider parental filtering solutions such as:

Net Nanny™ http://www.netnanny.com

CyberPatrol http://www.cyberpatrol.com

 

Support Agencies for Youth/Parents

GamCare

GamCare provides information, advice, support and free counselling for the prevention and treatment of problem gambling. In addition to a telephone support line, GamCare provides a range of online support services, from its confidential NetLine, through to peer-to-peer services including a Forum and Chat/Support room. 

Contact details

Online Support: http://www.GamCare.org.uk

Phone support: 0845 6000 133

National Problem Gambling Clinic

The CNWL National Problem Gambling Clinic treats problem gamblers living in England and Wales who are aged 16 and over. It assesses the needs of problem gamblers as well as those of their partners and family members and offers evidence based treatments as well as interventions to assist with financial, employment, social and relationship difficulties.

Contact Details

Online Site: http://www.cnwl.nhs.uk/gambling.html

Telephone: 020 7534 6699 or 020 7534 6687

Childline

ChildLine is a counselling service for children and young people.

Phone Support: 0800 1111

Email and 1-2-1 service is also available via their website at http://www.childline.org.uk

 

NSPCC Helpline

If you are an adult and are worried about a child, please contact the NSPCC Helpline.

NSPCC Helpline: 0808 800 5000

Website: http://www.nspcc.org.uk

 

Parentline Plus

Website: http://www.parentlineplus.org.uk/

Helpline: 0808 800 2222

International

Gambling Therapy

Gambling Therapy provides support and counselling for anyone adversely affected by gambling. Members of the Gambling Therapy Team operates from locations both within the UK and internationally.

Contact details

Online Site: http://www.gamblingtherapy.org

Australia

National Gambling Hotline

Australian national 1800 gambling helpline - Call 1800 858 858. This is a hotline for all problem gamblers and their families who will be able to speak directly with someone locally, irrespective of where they are calling from within Australia. There is a new facility for help, the National Gambling Help website.

Contact Details

Online Site: http://www.gamblinghelponline.org.au

Telephone: 1800 858 858

Malta

Sedqa

The Gambling Addiction Service provides addiction counselling and support to individuals and their families experiencing a problem with gambling. It offers a wide range of services, including crisis interventions and planning one's finances, employment and housing arrangements.

Contact Details

Online Site: http://www.sedqa.gov.mt

Telephone: Supportline 179 / 2144 1029