HELP & SUPPORT

Protecting minors

Betfair’s policy is clear: It is illegal for anyone under the age of 18 to open an account or to gamble on Betfair

Betfair takes its responsibilities in this regard very seriously. Age limit warning messaging and symbols are displayed during the registration process and at multiple points across the Betfair site.

Customers funding with ‘at risk’ payment methods are locked at the point of registration until the customer’s age has been verified. We also carry out age verification checks on all our customers.

Parental Supervision

Parents must take responsibility and need to be vigilant of underage gambling. Some points for parents to consider are:

Be mindful of what websites are being accessed. Parental filters are available with most browsers, however additional filtering solutions can be used (see below).

Never leave your account logged in while away from the computer, when it may be possible for your child to access the computer.

Filtering Systems

Betfair encourages its customers to prevent minors from accessing gambling websites.

This can be done using filtering solutions which allow parents to block children from accessing gambling websites. f you share your computer with friends or family who are under the legal age to register or bet with our site, please consider parental filtering solutions such as:

  Net Nanny™

  CyberPatrol

Support Agencies for Youth/Parents

GamCare

GamCare provides information, advice, support and free counselling for the prevention and treatment of problem gambling. In addition to a telephone support line, GamCare provides a range of online support services, from its confidential NetLine, through to peer-to-peer services including a Forum and Chat/Support room.

 

Contact details

  0808 8020 133
  Website

GamCare provides a range of online support services

Supporting agencies

If you know someone who needs help with their gambling, we’ve created a list of organisations who can be of assistance

Live chat

Want to talk to us about any of the matters discussed on this site? Speak in confidence to one of our trained advisers now.