FAQs

Answer

Contact a support organisation such as GamCare, who will be able to offer support and information.

Tips

Help and Support

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Answer

Consider taking at time out period or self exclude either from an individual product such as Casino, Exchange Games, Poker or Arcade, or exclude from the account in full.

Tips

If you are considering self exclusion, please remember to contact all gambling companies with whom you have accounts and ask to self exclude with them too. We also recommend that consideration is given to the installation of software that will allow you to block access to internet gambling websites.

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Answer

  • Session Timers For Games Products
  • Use a Spend/Time Diary

Tips

Answer

Account Information

Budget Calculator

Tips

A budget calculator is available here.

An account statement and P&L history can be found in ‘My Account’

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Answer

  • Deposit Limits
  • Loss Limits

Tips

Product specific loss limits are available, should you wish to limit betting on one product.

Deposit, Transfer and Loss limits

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Our self-exclusion facility now covers both Paddy Power and Betfair brands. From 30/12/2016, if you self-exclude from one brand, we will endeavour to prevent you accessing your account within your selected self-exclusion timeframe across both brands. If you have had an account closed on either brand and it may contain a balance, please contact the relevant Customer Service team.

Please be aware that if you apply any other player protection tool to your Betfair account it will not automatically apply to your Paddy Power account.  If you wish to set a player protection tool you can do so via your Paddy Power account online or alternatively, their Customer Services can set this for you.

Self exclusion

If you want to take a longer break from Betfair, more options are available

Budget calculator

A handy tool that helps you work out your monthly spend