What can I do if...

Question

What can I do if I am worried about spending too much money?

Answer

  • Deposit Limits
  • Loss Limits

Tips

Product specific loss limits are available, should you wish to limit betting on one product.

Deposit, Transfer and Loss limits

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Question

How do I keep track of my spending?

Answer

  • Account Information
  • Budget Calculator

Tips

A budget calculator is available here.

An account statement and P&L history can be found in ‘My Account’

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Question

What can I do if I am spending too much time gambling and not on other important tasks?

Answer

  • Session Timers For Games Products
  • Use a Spend/Time Diary

Tips

A Spend/Time diary is available here.

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Question

What can I do if I need a break from gambling?

Answer

  • Self Exclude either from an individual product such a Casino, Exchange Games, Poker or Arcade, or exclude from the account in full.

Tips

If you are considering self exclusion, please remember to contact all gambling companies with whom you have accounts and ask to self exclude with them too. We also recommend that consideration is given to the installation of software that will allow you to block access to internet gambling websites.

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Question

What can I do if I feel I need to seek further help and support to address any gambling concerns that I have regarding my own, or a friend or family members gambling?

Answer

  • Contact a support organisation such as GamCare, who will be able to offer support and information.

Tips

Help and Support

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Friends & Family

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For more information, please see our full FAQ section